Refund and Cancellation Policy

Choosing Experiences, setting amounts, and writing messages creates a Gift Intention. Nothing is charged and no payment information is collected at that stage. You may change, add, or remove any part of a Gift Intention at any time, and you may leave it saved for as long as the Cordelia stays active.

A Gift Intention is not a purchase. It is never counted as a gift received and is never described as paid, purchased, authorized, or sent.

Cordelia never touches your gift money, nor takes any fees. Arrange gift delivery directly with the recipient, hand it over at the event, or mail it.

For payments or bookings made with another service, contact that service about cancellations, refunds and disputes. Its terms apply; Cordelia cannot refund or reverse an external transaction.

Earlier financial records are preserved. Questions about a past transaction can be sent to joe@cordeliaenterprises.com. Cordelia no longer offers checkout, saved-card charging or bank payout setup.