Customer Support
Cordelia Enterprises answers every support request by email. Write to us with as much detail as you can, and we will reply with the next step.
Email support
We read messages every day and reply within two business days. If your question is about a specific Cordelia, include the web address of the page you were on so we can find the right record.
What we can help with
Creating a Cordelia
Questions about starting a Cordelia, choosing or creating Experiences, editing your list, or inviting a Co-Creator.
Opening a Cordelia link
A link that will not open, a link you are unsure about, or a page that does not look like the Cordelia you expected.
Giving an Experience
Choosing an Experience, adding your amount and message, or reviewing what you selected before continuing.
Account access
Sign-in emails that do not arrive, email or phone verification, or getting back into an account you already created.
Gifts, amounts, and records
Questions about a gift you gave or received, or about the records shown in a Cordelia dashboard.
Privacy and data requests
Requests to review, correct, or delete the information held in your Cordelia account.
What to include in your message
- The email address you use with Cordelia.
- The web address of the page where the problem happened.
- What you expected to happen, and what happened instead.
- The date and approximate time, if it was a one-time problem.
Business information
Cordelia Enterprises is operated by Blue Shark Entertainment LLC. Support, billing, and privacy requests are all handled at the email address above.